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## Your Session Will Expire soon 20 seconds left
##### The Veterinary Demo Clinic # 2588 General Setup Online Scheduling Client Communication Change Login Schedule Alerts Downloads My Account |
Default
| groom
| surgery | test | + |
### Phone Reminders WARNING:The Veterinary Demo Clinic has disabled phone reminders
Phone Call Type
Do not use
One Message Fits All
Human Voice Segments
Text To Speech
Disabled (phones wont be processed if checked) | Determine what type of phone call will be place to your patients to remind them of their upcoming appointments. Help Current setting: Human Voice Segments Show sound player
Caller Id | (877) 838-9273 | The phone number that will appear in the recipient caller ID
Time To Call |
from |
to |
| At what time should we call. This always takes place the day before the appointment.
Phone To Call |
Home |
Work |
Cell |
Other |
| These are all possible phones we read from your practice management software. This allows you to select what phones should we call or not. We strongly suggest to check couple of your patients record online to see our phones mapping so you will be able to decide what's best.
Call reduction | Do not call patients already contacted by emails or text | Allow to limit the number of phone calls for this operation (reminder/reactivation)
Over Calling |
Call every appointment's numbers
Do not call more than once the same number the same day, even for different appointments
Group in one message several appointments sharing the same phone number
In case the patient phone do not reply, call back... | Some of these options are effective only if you use already email or text reminders.
Additional Option |  | Allows the patient to hear an additional message by pressing the selected phone key. (directions / specific instructions...) (*)Make sure the messages proposes these options
Opt-Out | Propose Opt-Out | Patients would be proposed to press "0" to opt-out when answering the call.(*)
Confirmation | Propose confirmation | Patients would be proposed to press "1" to confirm their appointment when answering the call.(*)
Day To Call | How many days in advanced should we call? | current setting: 1 day(s)
Phone Call Type |  |

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