•	Use Updated Templates
	•	When Uploading your PDF images: Did you use the supplied templates from the project center? Old templates will cause the image to appear to “shift” in the proof. Do NOT crop the template in any way before uploading your image. (The extra “white space” surrounding the template is necessary in centering your images properly) 
	•	Template Guides
	•	Be sure to “hide” or “remove” your template guides before uploading. 
	•	Exporting Your Artwork
	•	Be sure to “save” your image as a PDF. We strongly recommend that you export your PDF using the “PDF/X-4” settings in the PDF Export dialog box. Do not “print” as a pdf. This will show your image has shifted in the template, because it is sizing the image to the print size of 8½ x 11. 
	•	Insufficient Bleed or Safety
	•	Be sure that your artwork extends into the crop marks. All text must remain inside the safety areas. Disc images should be uploaded as a “square” for optimal coverage. Do not leave a center hole cut out. We’ll do that for you! 
	•	Image Quality
	•	Images should be set at 300dpi or greater or will appear "grainy" or "pixelated". 
	•	Uploading JPEG's
	•	You can upload a jpeg by using the online designer option for certain packages. There will be a color conversion from RGB to CMYK.